While we have made every effort to display as accurately as possible the colors of the products that appear on the website, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary. Some products may appear smaller or larger than their image displayed on the site.

We accept Visa, MasterCard, American Express, and Maestro credit and debit cards. Should you not be able to make a payment via the above listed methods, please send us an e-mail and we will send you options to pay via bank transfer.

We ship our jewelry by highly trusted carriers, thus slimming the chances of anything happening to your prized orders. Also, all our shipments are fully insured.

Yes, you can exchange the jewelers. Check our exchange policy here: http://www.gopaldasjewellers.com/Exchange%20Policy.aspx

Absolutely! Using your credit card online is safe and reliable. We use the latest security technology, which includes data encryption, server authentication, and message integrity – therefore all your personal details are safe with us.

Currently we ship only in India. You can place an order from overseas and choose to have it delivered in India. Read our Shipping policy for further information.

Normally it takes up to 2 weeks if the product is ready. Otherwise it can take up to 3 – 4 weeks for the design to be made and delivered.

You can email us or call us to know the status of your order.

We don't provide any third party with any individually identifiable information other than that which is necessary to complete your order. We maintain strict guidelines requiring all third parties to keep any shared personal information confidential.

All items we ship are insured against theft and accidental damage whilst in transit from our store to the shipping address. Once your items have been delivered to the specified delivery address and signed for, they are no longer covered by insurance. If your box is damaged upon arrival, you can either refuse the delivery, or make a note when signing for it that you are accepting a damaged box.

Sales tax is calculated as 1% on the total invoice value

No. Since each store controls their own inventory, please return your items to the store where you purchased them. We can only accept returns for merchandise ordered through our website.

Yes, you can send it to the nearest outlet for repair. We can also have it picked up, but that will incur extra charges as applicable.

We accept Visa, MasterCard, American Express, and Maestro credit and debit cards. Should you not be able to make a payment via the above listed methods, please send us an e-mail and we will send you options to pay via bank transfer.